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ZenoofElia t1_ivfps5e wrote

Reply to comment by contactdeparture in Clothes - What are durable brands? by TheFledge534

I have a Columbia raincoat I bought in 2012 and it's in tatters now. Do they have a warranty or stand behind their products at all?

Filling out a claim right now to see if they stand behind it.

edit: why the downvote folks?
edit2: Columbia's warranty is amazing. They hooked me up!

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Furyever t1_ivg9mwh wrote

10 years is pretty long for a rain jacket though.

Did you happen to launder it with normal detergent (which would ruin it), or not at all?

Or did you annually apply a technical wash specifically for hard-shell care and rewaterproofing as is best practice?

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contactdeparture t1_ivh0djs wrote

I'm happy if clothes last 10 years. Let's be honest - after a decade somethings going to be different - my size, style, trends. A decade is bifl quality for clothing.

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ZenoofElia t1_ivga7m7 wrote

Neither washed or extra treated. I used it solidly for about 5 winters as well as worked hard using it during harvest time in the rain.

Today I filled out a warranty claim and mailed it in so we'll see. I'll be stoked if they repair/replace it.
I just recently bought a used Patagonia raincoat to replace it.

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