I also think that maybe people are wearing more delicate clothing today than previously. Particularly if they are wearing fast fashion. Too loafers with central agitators did fine for us until the late 90s/early 2000s. I really wonder what changed that people feel they are too tough on clothes now. I do try to buy clothing with thicker, tougher fabrics since moving to WFH in 2015. If I had to go into an office with a dress code again I might be more concerned about the washer messing stuff up.