LOL. There's always an excuse for each bad review.
Also saw this (edited from a 5 star to 1 star review):
"...to the point of personally insulting customers and spam emailing their Violette subscriber list with matters completely unrelated to the Violette business (such as giving away their personal items and furniture)."
And from another response, apparently if you're from Western mass you can't possibly be a customer there?
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