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BigSpoonFullOfSnark OP t1_jdr7quy wrote

Reply to comment by CTGolfMan in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

Not always. Sometimes "speak to a human" prompts the automated menu to recommend you check out the help topics online.

Seems like that's more and more often the case.

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