LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person Submitted by BigSpoonFullOfSnark t3_1227lb8 on March 26, 2023 at 2:00 AM in LifeProTips 190 comments 2,860
dergrioenhousen t1_jdsc3c0 wrote on March 26, 2023 at 8:25 PM Another pro tip: swear at the automated system. Well-designed call trees will skip everything possible and just try to find a human who can help. Now, swearing at the human may lead to a disconnect, so… Permalink 2
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