Two winters ago, my son had a rat infestation (not their fault). The rental company “didn’t believe it” and ignored it. Upon moving appliances, he found old holes filled with steel wool. Only after wires started smoking did the company half assedly have Orkin come in. It just got worse. He warned the company he would have to move. So in the middle of February we moved them out. They left three months before the lease ended. Code enforcement was called, but he did nothing even after sounding concerned. About a year later, they started demanding payment. Then sent the account to a lawyer. My son had pages of texts and documentation, pictures, and videos. He thought it was resolved. He was going through a mortgage process last month and bang. They had sent it to collections. Yes, he could have been more aggressive. But the result of this is moving in the middle of the winter and having his good credit messed up. Like someone said, make this public knowledge and fight like Hell.