bad185 t1_j5rgpsh wrote
I was just talking about this with a friend, she sent me this article. Looks like a system issue so they sent out estimated bills and will reconcile them next cycle.
basement-thug OP t1_j5rgzw0 wrote
Yeah... which would be fine if they actually used my account historical usage to calculate the "estimated next bill", but they clearly didn't. The estimated amount is 3x what I typically pay in December-January.
bad185 t1_j5rh7oq wrote
Oh definitely. My friend got a bill for over $1000, which is also like 3x her normal usage.
basement-thug OP t1_j5ri7pz wrote
Sounds like they are abusing their ability to bill an estimated amount by tripling the amount. I'm not doing it. I read my meter and will pay them the more accurate estimated amount. They'll get over it once they read the meter and get it correct. I don't play that game with multimillion dollar companies. I'll owe them before they'll owe me, because I can't trust them to give me my money back. I owe them for what I used not some erroneous number they came up with.
Viewing a single comment thread. View all comments