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le127 t1_ixug084 wrote

Bernardi in Natick. I was forced into the used car market last year, perhaps the worst year to buy a used car since Henry Ford was rolling out Model Ts. After 3 weeks of looking and checking dealers in four states to find what I wanted I wound up at Bernardi. The vibe was unlike any other car dealer I had visited in decades of driving. The staff was friendly, chill, and helpful. As the saying goes, YMMV, but my experience was certainly positive.

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fishythepete t1_ixumnbm wrote

Bernardi also sells more factory extended warranties than any other shop in the country because they offer them close to cost and with reasonable payment terms, at any time post sale, instead of having the F&I guy try to sell them at a huge markup when they’re closing the sale. They do business the right way.

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le127 t1_ixuplqj wrote

That's interesting. After finishing with the salesperson I was dreading the final stop with the F & I guy as this is usually like a mashup of a snake oil peddler/evangelical preacher/door-to-door vacuum cleaner salesman. It went just like everything with the sales team, the pitch was relaxed and very low key. No high pressure or pleading at all.

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