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If your business model is "make the customer happy", you're going to have a hard time finding investors for your business.

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Let me guess: You are American?

Because that is a very American mindset that doesn't necessarily apply universally

Guess again.

I'm pretty sure there are no countries where "make the customer happy" qualifies as a sound business model.

That's a philosophy, not a plan for making money

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Canada 🇨🇦?🍁