[deleted] t1_it3ca7n wrote on October 20, 2022 at 5:05 PM

Lucky's, Capriccio Cafe, Bedford Hall

wheresmylife t1_it4p9bl wrote on October 20, 2022 at 10:28 PM

I keep seeing people recommend Luckys. I had, hands down, one of the worst restaurant experiences of my life there. It was so shockingly bad I thought I was being pranked. The waitress took our order, mine was a combo that included a dessert. Waitress brought the dessert first, and that was the last we saw her. Apparently her shift was over but no one told us. Another waitress eventually brought my meal but not my wife’s. Said it’d be right out. We ordered drinks again, never came the first time. My food was cold when it got to me so if figured I’d wait for my wife’s meal because why not. Drinks came, no second meal. Never came, we said forget it just the bill. There were double charges plus the meal that never came was on there. And they gave us a hard time about fixing it. Mind you, there was maybe two other tables in the place. I guess it could be a bad night, but wow. That was a whole new level.

Pinkumb t1_it4xovg wrote on October 20, 2022 at 11:32 PM

I'd consider this an anomaly. I won't pretend Lucky's is anything more than a kind of comfort food diner spot, but the I know the owner John is pretty demanding among his staff. I imagine you got someone who was criticized too many times and you got the bad end of a walk off. Give it another shot? Assuming you like the food which is what it is.

wheresmylife t1_it50gls wrote on October 20, 2022 at 11:53 PM

Yeah, I’m not opposed to it. I worked in the service industry for years and know even the best place or employee has shitty days. And I also hear it recommended a lot. It’s just really hard to shake an experience like that. And it was pre-Covid too, so not a matter of lack of help. But to your point, they must be doing something reasonably well to hang around as long as they have. So I’m willing to try again.