I wonder if there are too many vacancies in the arborist department, maybe no one works there anymore. A tree fell on my street last year, we reported it as leaning, in need of pruning back in 2020. It’s been lying on the ground for at least eight months since it fell in the storm. I called 311, my neighbors called 311. One young man cut the larger part of the trunk so it doesn’t block the road but the base still sits on the sidewalk and grassy area where it fell.