Submitted by Ashamed-Teaching-547 t3_xx2sw0 in boston
I take a lot of uber and lyfts mainly to and from work. Lately though I have been having to wait up to 15 mins on a regular basis for my driver to get there or I've been getting drivers just parking somewhere and what is supposed to be a 4 min pickup window turns into 20 mins sometimes. Things are starting to get ridiculous and there's not even any customer service or anything for you to make them aware of what's going on.