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KONODIODAMUDAMUDA t1_j5o99us wrote

Ours didnt give us our bonus because "our nps was too low". We just switched from a system where we were in the 90s to a new one in December that was scoring everything as negative, even good reviews.

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SUPRVLLAN t1_j5ouhrx wrote

What is nps.

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Weekly_Thought1612 t1_j5ox1e5 wrote

Net promoter score. Basically the survey question where they ask how likely you are to recommend a company or product.

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mata_dan t1_j5pg1vd wrote

Ah those ones where either all responses are considered positive or all responses are considered negative depending on if the purpose is to brown nose or to drag people through the mud and they give you an extra free text field with a limit of 100 characters or something, and it's just a text input not a textarea, and that character limit isn't warned about before clicking submit.

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