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Kraichgau t1_j7kp0vv wrote

Yes, they just instructed me to destroy it. You need access to the Fitbit account that it was connected to.

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heresy123 t1_j7ksm1p wrote

Weird. They sent me a return kit last year and instructed me to return the device to them. I just tried to click through the refund page again and it’s asking for my address for a physical return kit again… I’m in California.

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Kraichgau t1_j7kthg7 wrote

I'm in Germany, maybe they didn't want to deal with overseas shipping.

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