Submitted by gimsum t3_ya0t91 in iphone

Found a tiny black speck on my iPhone 13 Pro Max’s screen. It hasn’t been dropped or anything and is still under warranty. If it’s a dead pixel, will the warranty cover this?

496

Comments

You must log in or register to comment.

KasteferTM t1_it8tpxo wrote

It’s not a pixel it’s an iPhone /s

147

Bigstar976 t1_it8ut9p wrote

Pretty sure it’s an arrow.

16

oliasawokefromadream t1_it8wgo0 wrote

Is the spot always there when the display is on? If it doesn't move and it's black, it's a dead pixel and Apple will totally swap that out if the phone is under warranty.

2

thebossishere77 t1_it91gu2 wrote

You don’t have a screen protector on the phone do you?

5

mightymitch1 t1_it9d52b wrote

It could be a spec of dirt or dust that made its way there when the screen was made. I think I saw in another thread of this happening to someone else. I’d ask apple though, they might give you a new one

2

Insidempty t1_it9lsv8 wrote

Idk have you checked its pulse?

−4

Jozex21 t1_it9preg wrote

do you have screen protector?

it may be dust behind it amoled display normaly pdont get dead pixels

250

katiecharm t1_it9snyy wrote

Look again at that dot. That’s here. That’s home. That’s us. On it, everyone you love, everyone you know, everyone you ever heard of, every human being who ever was, lived out their lives.

286

a_PopTart_ t1_itad2gq wrote

That’s you and all the people that care about you ……. ☆〜(ゝ。∂)

1

Derftoy t1_itaftvt wrote

Looks like an arrow

0

matt12992 t1_itan98u wrote

Test other apps or colors or something and see if it's till there. If so then probably but I thought they were usually plain white if it's dead

1

NinjaCuntPunt t1_itaugdh wrote

Turn the monitor on and off and give the screen a fair sturdy rub in that area. It may not be dead - might just be stuck.

Shop won't swap it or fix it if it's just 1 pixel. That's deemed as acceptable! (Ridiculous!)

11

NoTell8147 t1_itav24e wrote

Typically not for a single pixel. If it were a cluster then of course. But for a single pixel your chances are not good

1

28anomaly t1_itb04x4 wrote

No, that is a dead iPhone.

Pixels are from Google, buddy

−1

PentaChicken t1_itb1ti3 wrote

Looks like it. Might want to see if you can get the panel exchanged under warrenty.

1

HappySadThing t1_itbahx1 wrote

do you smoke? It is possible that a small burning ass from your cigarette has fallen on your screen. I experienced it myself

1

-K9V t1_itbd408 wrote

Since when are support questions allowed? Any time I’ve asked a question, even if it wasn’t support, mods always remove it. Glad you got it figured out though, and that it was an easy fix!

0

usdavidgrant t1_itbf8wc wrote

Oh a dead pixel, I see what you did there.

1

MeltyHazely t1_itbn3a9 wrote

do you have a screen protector on? maybe there was dust left on your phone screen when someone applied it.

1

paulstelian97 t1_itbqaml wrote

Single dead pixels happen too commonly to replace the entire screen for that (and that's the ONLY solution -- replace the entire screen). If there's enough of them a replacement is in order though.

Apple may be more stringent than other manufacturers and put the minimum at 3, some others can have it above 10.

2

sparkyG1974 t1_itbt2x9 wrote

Looks more like a yellow arrow to me

1

RuhiTheDevil t1_itbtm84 wrote

No his father is dead and he is wearing a black suit for the funeral :((((

1

Born-Database-3213 t1_itbvz2o wrote

My phone's screen is literally cracked(not the screen protector) and I don't care

−1

carloandreaguilar t1_itc0zuz wrote

I just put it under a bright light and there’s literally 0. Ceramic Shield is great. My 12 pro didn’t have any either u til I dropped it and then it got one scratch. My mother got lots of micro scratches on her 11 pro max within a couple of days tho, when I had my 11 pro max I also sold it with only like 1 micro scratch that could o it be seen under a bright lamp, so so feint though.

It depends on how you use your phone. I keep it in my pocket with nothing else. The screen o my comes in contact with my fingers. It does not come into contact with anything harder than glass, so it cannot scratch. Also really no dust in my pockets

0

SeanAmongTheFence t1_itc9b18 wrote

I used to have one of those thick screen protectors that had cracked in a bunch of spots so I went to the store I bought it at to use my warranty and get a new iPhone. Well the service guys looks at my phone and peels the screen protector off revealing a completely fine unbroken screen without a scratch on it. I was super embarrassed.

10

paulstelian97 t1_itcczqt wrote

Well yes but doing it for a single dead pixel is too expensive even for Apple. Well, kinda (individual representatives MIGHT choose to do it anyway for you, but no guarantees; it's probably fine if the store has a good profit that day for example)

1

dinamitad t1_itcj9ng wrote

No, that’s a yellow arrow.

1

sacproud88 t1_itcl5dv wrote

How the Fck do u even notice that

1

MarioIsPleb t1_itcrtqa wrote

Possibly, it’s really weird that they’re in the shape of an arrow though.

1

ScamLikely45 t1_itcy5sm wrote

Is it still under manufacturers warranty? If not, do you have insurance/applecare on it? Apple has diagnostic tools that can say for certain. Worse case you might need a new screen

1

ScamLikely45 t1_itczaof wrote

A screen replacement on an ipad is not as simple as a screen replacement on a phone. You do have the cloud that downloads your old data for you on your replacement. It sucks, right? This is the experience Apple wants you to have. One where you don't actually own your apple products/data, but instead youre leasing it from them. Their devices are intentionally engineered to not make a lot of repairs simple, but to be expensive enough to make upgrading a more desireable choice. This is how they hold you hostage.

−4

Regular-Setting-2956 t1_itgruy5 wrote

I only had a one dead pixel on an iPhone and that was the ip5 after that smooth sailing

1