Ah! Word files are kind of an unusual use case. Readwise might have worked if you exported word to pdf, but I’m not sure.

I’ve been through a recent “highlights journey” to sadly learn that pdf and ebook highlights are nonstandard across applications and platforms. I always assumed incorrectly it was trivial and standardized.

Glad you found a solution. Wishing you and yours a happy new year filled with peace and happiness and joy.