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i__jump OP t1_j26nt4d wrote

Reply to comment by tarbender2 in My new iPhone was stolen by UPS. by i__jump

I didn’t want to and was sketched out by it, to me it doesn’t seem rational, but they didn’t have any in stock and I didn’t have a choice. I wouldn’t get a trade in if I had gone to the apple store and bought one. They did mention as I was ordering one that they saw lots of theft but I didn’t think it would be from the couriers themselves, or that it would happen to me.

I have learned and will definitely not be ordering an iPhone ever again, especially not over the holidays. Sadly I was unable to choose when my X Max kicked the bucket 🥲

Either way, I’m getting refunded for it but the whole situation has been a mess and ridiculous.

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gadgetluva t1_j28ynq6 wrote

> Either way, I’m getting refunded for it but the whole situation has been a mess and ridiculous.

You got your refund quickly and you got a new phone before your trip (albeit not in the exact configuration you wanted). I’d say that’s about as good as it gets in these types of situations. Verizon handled it well, you didn’t seem to have to argue with them about it, and you were made whole.

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