So, I think I didn’t word this properly, my apologies.

When I say I opened the box and the iPhone wasn’t in there, I mean the actual iPhone box, not the shipping box. You know how they come in a white box container with a picture of the iPhone on the front and what not? I mean I opened that box and it was empty. Like the literal container.

I did get an empty trade in box as well, it was sent when I received the internet equipment.

Sorry for the confusion, so many boxes and I’m not sure how to word it. Lol

Edit to add: I grabbed the iPhone’s box, out of the top of the shipping box. I didn’t open the white iPhone box itself bc I wanted the store associate to put my screen protector on and I wear so much sunscreen that I would have gotten the beautiful new screen covered in zinc oxide residue and what not. So I opened the iPhone container for the first time, in store, in front of the associates. They thought I was playing a prank on them at first when I asked where the phone was.