Battery replacement with skin applied to phone?

Submitted by Few-Measurement3491 t3_10kxcsv in iphone

Hi All

Did a search but couldn't find the answer to my question...

Looking to get my battery replaced (at an Apple store) on my XR, which has a skin (dBrand swarm for what it's worth) applied to the phone.

Has anyone had the battery replaced with a skin applied? Did Apple insist the skin be removed in order to replace the battery?

Thanks!

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CyberKingfisher t1_j5tdczd wrote

They have to go in through the front and will need to use a plunger/suction cup to lift off the screen. There’s a possibility that a screen protector comes in the way and they have to take it off.

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Few-Measurement3491 OP t1_j5teb9a wrote

Replying to CyberKingfisher (#1,483,358)

Thanks for responding!

I'm not bothered about replacing the screen protector if if needs to be removed. That's easy.

The skin is a different story, as it takes more time and effort to line it up properly so both the charging port and screws are uncovered...

But if the skin doesn't need to be removed, then great!

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CyberKingfisher t1_j5tfb3v wrote

Replying to Few-Measurement3491 (#1,483,479)

It depends on the skin and how much it covers. They do need to apply heat to remove the glue and this might affect the skin. Take a look here for a XR teardown. Apple may take the skin off if it makes it easier for them but you can always ask them to avoid that if at all possible.

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bigtech100 t1_j5tga65 wrote

There’s a sled the device can go in. kinda like a slide on metal case so suction can be applied to the rear as well as the front. I personally try to save customer customized stuff done to the device only if I really can’t do the repair I will take it off.

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Few-Measurement3491 OP t1_j5thjzt wrote

Replying to bigtech100 (#1,483,726)

Thanks for your response!

I did see a few videos (using Apple's official self service kit) on how to remove the screen. It doesn't look like the skin needs to be removed...but then again, I'm not an Apple repair tech employee so I could be talking out of my backside...

Just out of interest...do you work for Apple?

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Few-Measurement3491 OP t1_j6bzp6n wrote

Quick update: Got the battery replaced at an Apple store. The skin didn't need to be removed. Only the screen protector was removed and was not replaced (which was fine with me).

The Apple staff memeber who completed the pre-tests (before accepting my phone for repair) stated they may need to remove the skin, but they'll try not to.

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