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indiagenie t1_jcai1a2 wrote

https://www.hertz.com/rentacar/productservice/index.jsp?targetPage=USplatepass.jsp

If you feel you didnt opt-in and dont get satisfactory answers from calling the Hertz location, you can dispute the charge with your CC and let them sort it out for you.

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No-Anybody5254 OP t1_jcdq4em wrote

I actually did, AMEX withheld it once after I disputed, but rebilled me today. They even sent me a document reiterating the reasons PlatePass gave. I called the AMEX customer service and they told me there's nothing they can do unless the merchants agree to pay me back.

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