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user72230 t1_j2fr8lq wrote

Reply to comment by TheJessicator in Xfinity subscribers, what are we paying for? I haven't had cable in 11 years and I don't watch sports. Xfinity gave me the vaguest answer. by DistilledBrookie7

Verizon has better customer service (not great, but better) if you have no tv, you should have no tv fees whatsoever. After being with Comcast for 14 years I expected this and often had stupid charges added to my bill, call, get ten reversed. No problems like this with Verizon (well once they withdrew $1400 from my checking for an account that was closed with a negative balance after I cashed the refund check in 2002, they gave my money back though)

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TheJessicator t1_j2fstdg wrote

You missed my point. The silly fees are all TV and phoneline related, both with xfinity and fios. As for tech support, I've had both good and bad experiences with both of them.

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user72230 t1_j2fv613 wrote

You miss OP's point, they clearly state they have no TV service, which contradicts what the bill says. I think OP doesn't know what they signed up or Comcast is doing a practice called cramming (adding service without authorization)

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TheJessicator t1_j2fw7u6 wrote

Uh, no... Look at the bill again. The very first item...

> Your Xfinity package $129.99 Signature+ More Includes Limited Basic, Expanded Basic (Kids & Family, Entertainment, Sports & News), Digital Preferred Tier, Epix, HD, DVR Service, Gigabit Plus Internet, Unlimited Voice and Netflix Standard HD Plan.

That's very much both TV, premium channels, DVR, and phone service all in there.

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