That's how they sell their plans, I didn't buy from a rep, but I wouldn't hesitate to. They were very easy to cancel, and I got them at 9.5¢ when national grid was 14.5¢ last year. Your energy company still delivers the energy, just at the rate established by the supplier. They have a regular plan or a cool one for people with electric heat that has half priced electricity during 4 winter months.