Comments

You must log in or register to comment.

Jaerin t1_jdv6dec wrote

We don't know how to run a proper supply chain because we gambled on something and lost and instead of accepting OUR mistake we're going to pass the pain on to you and blame someone else for it.

11

WastingO2 t1_jdvaqci wrote

The handle was a piece of tape in the first place....... people bitch about anything.

350

Jugales t1_jdvj66z wrote

Replying to [deleted] (#2,389,611)

I don't drink my tap water because my water softener is terrible, and my landlord won't replace it. Also tap water isn't free? And this isn't Nestle?

^(But) ^(yeah,) ^(fuck) ^(off) ^(Nestle) ^(for) ^(many) ^(reasons)

36

beeteedee t1_jdvkcql wrote

“Hey Bob, did you find a new supplier for the handles yet?”

“Even better! I spent the day writing a passive aggressive note for the side of the bottle to explain why there’s no handle and why it’s not my fault.”

“Nice work Bob! I can see you’ll go far here at Nestle.”

53

markher1 t1_jdvpzau wrote

Customers: This Sucks! Logistics: 🥲🥲🥲

1

Klin24 t1_jdw1m4a wrote

No worries, I don't buy crystal geyser gallon jugs anyways.

1

beeteedee t1_jdw66s7 wrote

Replying to Jlock98 (#2,394,605)

Not gonna lie, I just went along with the crowd and assumed they knew what they were talking about. Apologies to the good people of CG Roxane, a subsidiary of Otsuka Pharmaceutical Co.

12

ChrundleToboggan t1_jdwbyec wrote

Replying to [deleted] (#2,396,097)

>So that makes it ok they pay less in taxes then a school teacher?

In what crazy fairytale land in your head did he say anything implying that whatsoever? No one but you could read that conversation and not think you're just a ridiculous person.

7

ITChicaRVLife t1_jdwkors wrote

Seems like a good thing. Less plastic, less cost to create?

94

Casualways t1_jdwqe1q wrote

I really dislike that I can relate to this post, the handles do make it easier to handle when you go through 5 or more of these a week, I feel so guilty admitting this, I do recycle but I wish our recycling wasn't such a joke. I live in an area where you don't drink tap water.

3

canolafly t1_jdwrvo6 wrote

Replying to [deleted] (#2,389,611)

It's Crystal Geyser, owned by a French company, CG Roxane. However, they are just as evil as Nestle. They are taking Lake Shasta water, but couldn't handle being generous enough to the small town of Weed to allow them to keep their cheap lease to use that water. So Weed got fucked. It's a poor town.

19

kashcor t1_jdwv3xr wrote

We ordered 20kg of fish food for the pond this summer, it usually comes in plastic buckets which is good for us so we can store it in our shed that rodents keep finding a way into. The company had a ‘temporary supplier issue’ and the food arrived in a paper sack. It too came with a little apology note. We already repurposed last years bucket so now we gotta find something to store 20kg of fish food in and keep it safe from rodents. We’d rather have had the option to choose whether to wait for the bucket or not. But I guess the company thought fulfilling the order was more important.

38

SegaNaLeqa t1_jdwv8tj wrote

I think it’s kinda nice they took the time to apologize. I can imagine the Karen’s calling them over this, and a customer service representative, that has nothing to do with the decision, getting yelled at over it. This hopefully helped lessen the amount of calls.

2

Renyen0 t1_jdwyh27 wrote

Replying to Jugales (#2,392,372)

Obligatory fuck Nestle

Also, sounds like a terrible fucking excuse from Crystal Geyser. You greedy cunts are raking in so much money, you can’t afford to toss a piece of reinforced tape on there in the meantime? Fuck you too CG. Lame ass excuse.

−5

sunnyRb t1_jdx2niq wrote

That water is nasty! Yuck 🤢

1

HitDog420 t1_jdx36un wrote

Not even an apology it's more of it's not my fault excuse

1

ptofl t1_jdx3qwr wrote

*But the guys who supplied the printing really picked up the slack.

2

Responsible-Chest-26 t1_jdx426l wrote

Replying to WeSnawLoL (#2,394,644)

I used one of these for my water jug at work(tree care) the tape handle actually lasted longer than i expected. Then i just tied a piece of rope around the neck when it finally fell off. I got a couple good years out of that bottle. Durable for a throwaway

25

Point-Connect t1_jdx5qqq wrote

Replying to Jaerin (#2,390,231)

That's not really how things work...they don't make all of their own stuff, it's sourced from all over the world and the supply chain literally broke down for almost every sector causing all kinds of odds and ends to be unsourceable. This is especially true for very specific items produced at a large scale.

16

AutoGeek3000 t1_jdx83d1 wrote

Replying to Point-Connect (#2,400,494)

Agreed, I used to work in supply chain for a very large company and there are some items that needed a 1 year lead time. In other words, I had to order them 12 months ahead of when they would be delivered or they would not get delivered on time.

Most people don't realize how well oiled that machine was before covid, and how shutting it down completely fucked it. Yes, getting millions of pieces of tape, in the length, width, material, and adhesive you want, is probably really hard now in some cases.

1

AutoGeek3000 t1_jdx8gqh wrote

Replying to beeteedee (#2,392,562)

The person in charge of the supply chain likely had nothing to do with the note and is probably working very hard to find another supplier that can get them rolls of this tape that are compatible with their bottling line equipment.

From when I worked in supply chain, we had 2-3 suppliers for almost everything and even before covid there were times where all 3 couldn't meet the delivery date. For many things, there aren't more than 3 suppliers so you really don't have many other options at that point.

How quickly people will shit on other people, in a situation they know nothing about, is mind boggling.

5

Scrotchety t1_jdx8k0m wrote

Got duct tape? Tear off a 12" strip, make a horseshoe shape and press the ends against a side, then fold the middle together. Take another strip to shore up the first strip. (Useful if you reuse the bottle)

1

afrogrimey t1_jdxb0k8 wrote

Crystal Geyser is the GOAT of bottled waters. Fresh spring water that tastes great and is usually the cheapest option on the shelf. Win win baby.

2

Jaerin t1_jdxc4r6 wrote

Replying to Point-Connect (#2,400,494)

Right and instead of choosing to source from somewhere or someone else they chose to go with a bottle without a handle on it instead. Those chose an alternative already, they just chose one that was likely cheaper at the cost of customer convenience rather than paying someone else more to keep it.

−1

Jaerin t1_jdxcj76 wrote

Replying to AutoGeek3000 (#2,400,821)

They didn't order enough, that's the gamble I was talking about. Lots of companies downsized or chose to do things that may limit their production due to COVID and other potential changes in demand. The failed gamble is when you don't estimate properly with a lead time like that and then have no backup plan other than tell the customer why it changed and to blame someone else.

1

ScarecrowJohnny t1_jdxfwxt wrote

These water people really need to get a handle on things!

1

Alan_Smithee_ t1_jdxgfl8 wrote

They went to all that trouble to redo their labels, just to explain why they changed the bottle shape…

1

PHAT64 t1_jdxly2n wrote

Hm, I probably wouldn't have even noticed... It's more of a 'nice to have' rather than a requirement.

If people are complaining to them about this, they need to get their throats karate chopped.

1

Regular_Dick t1_jdxrqdl wrote

There are plenty of water bottles with handles on them in our nations landfills. We could dig um up and rinse them off. We could also use them to make giant recycled plastic saltwater bottle rockets to inhabit the moon and mars. Just don’t let them burn them into the atmosphere at a cement plant incinerator. Also whatever we do, Crystal Geyser should help pay for capitalizing off our Apathy.

1

lemonpepsiking t1_jdxs2i2 wrote

Used to work as a courtesy clerk at Safeway in the summer. Would go through one of these a day. the handle was appreciated.

1

SatanSuxMyDick t1_jdxt21n wrote

i’ve bought this exact product multiple times, i’ve never once touched the “handle”

1

highs_a_kite t1_jdxtdw2 wrote

Such an aggravation fr. The other day I was literally squeezing that bottle so tightly trying to get a drink from it that water would gush out. Cheap thin plastic too, and as stated,,no handle 😵‍💫

−1

Confident-Variety-95 t1_jdxvn56 wrote

The scammer who backyard bottles 'spring water' complaining about the irregularities of outsourcing. FMD

0

clemep8 t1_jdy7m41 wrote

Replying to kashcor (#2,399,032)

There's also these. I use these in my shed to hold bird seed and other things I don't want critters getting into. They attach over a standard 3-7 gallon bucket:

https://www.uline.com/Product/Detail/S-17945BLU/Pails/Gamma-Seal-Lid-for-35-5-6-and-7-Gallon-Plastic-Pail-Blue?pricode=WB0549&gadtype=pla&id=S-17945BLU&gclid=CjwKCAjw_YShBhAiEiwAMomsEOetv7XuSxBz4ujYmvYrsn7fKtv_bopngdetoJdS2mKQS06zxubj9hoC_cYQAvD_BwE

2

ijustsailedaway t1_jdybcjw wrote

They could have said to be more environmentally friendly but they decided blame game.

2

WeSnawLoL t1_jdyush6 wrote

Replying to FireLordObamaOG (#2,396,587)

I have reusable bottles already and a hydroflask. Sometimes you just run out and you end up having to go to the store. When I do buy these bottles I try to reuse them as much as possible. Even after they're not good to use for drinking water I use them for "shake up water" at work for my cement.

2

Appropriate_Strain94 t1_jdywnt6 wrote

Replying to x925 (#2,401,820)

I find these at the dollar store all the time for $1.09, I still pass on it as my favorite water is “Niagara” which is the same water Costco Kirkland uses and Smart and Final “First St” water, and they have actual plastic handle that’s attached to the neck.

2

parkerpootis t1_jdyysk8 wrote

I’ve been buying a lot of this same brand lately because my tap water is sulfuric. I know I should give the landlord shit about it as the whole complex is dealing with it, but I’m too tired.

1

Wingsofthepegasus t1_jdz0a4m wrote

I noticed the missing handle when I picked up one at the dollar tree last week. Ticked me off majorly. It's an awkward bottle to handle without the, uh, handle

1

Amazing_Sundae_2024 t1_jdz1ge7 wrote

Replying to WastingO2 (#2,390,978)

I am beginning to think some companies are using this "supply chain" excuse just so they can cheap out even more. My box of cookie bars that used to hold 10 bars only had 8 and empty space where 2 more could fit. Sheesh. I guess the supply chain shorted them 2 cookies? /s

5

Tiggerstorm1234 t1_je02bms wrote

Well now you know why it doesn't have a handle. So don't call us about it we already explained it to you Karen.

1

StuffedGaiwan t1_jedostt wrote

Replying to WastingO2 (#2,390,978)

The tape they used was way stronger than typical tape. It lasted a long time and it was at the perfect angle to pick it up and take the top off to drink.

I saw this how they don't have handles anymore so I bought the one's that STILL use a plastic handle.

1

StuffedGaiwan t1_jedoxto wrote

Replying to Amazing_Sundae_2024 (#2,410,664)

It is an excuse. I only buy the handled water bottles. I didn't see the Glacier bottles with the handles at the store so I had to buy another brand that had plastic handles. I don't like those one's as much as the old glacier handle. There are not many brands that have the handle and I won't support the brands that don't.

1

StuffedGaiwan t1_jedpi0j wrote

I saw this at the grocery store. Another brand to boycott. I bought the bottle that has handles.

1