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eschutter1228 t1_j9saggg wrote

The process sucks. They require you to take three photos proving you’ve disabled the product and then hang onto the product and await instructions.

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eschutter1228 t1_j9satsm wrote

Well the translation of Cosori from Romanian to English is “Hook” ie. We Cosori’d you!

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The_Drizzle_Returns t1_ja26b6i wrote

How does this process suck? Its taking pictures vs shipping the item back (which you usually need to do).

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eschutter1228 t1_jabkzu3 wrote

Because I purchased it to work, and not for me to have a disabled photographed box of e-waste sitting on my counter until they replace it. Fortunately we don’t rely on the air fryer alone, but apparently some people do, who now need to get a different food prep solution while they wait for their replacement.

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Savet t1_ja0k0gs wrote

It makes sense though. The pictures prove the product and that you have disabled it. But people suck at taking pictures so they tell you to keep it until they instruct you to get rid of it, which is probably when they approve your recall submission.

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