No, that's not what this is. FedEx doesn't know what is in your box. ABC knows because they put it in the box. ABC is a drug wholesaler. They are meant to have an internal system monitoring if orders being placed for sensitive drugs are suspicious. Something like a pharmacy ordering a controlled substance more frequently or in higher quantities than would normally be expected. These should be flagged and reported. But as the article says: The lawsuit also alleged AmerisourceBergen intentionally altered its own internal monitoring system to limit the alert system.

"...accusing the pharmaceutical giant of helping fuel the opioid epidemic by allegedly repeatedly failing to report suspicious orders of opioids for nearly a decade."

This is about a specific law they were breaking.