"Fuck dem kids!"

- Volkswagen, probably

The list of car companies I'm willing to buy from gets shorter every day.

When I bought my car and they told me they will only locate it if I pay before I told them your ass is getting sued if you refuse to find my car if it gets stolen.

In all fairness, itwas Volkswagen's 3rd party vendor that ignored the protocol.

"Volkswagen said there was a "serious breach" of its process for working with law enforcement in the Lake County incident. The company uses a third-party vendor to provide the Car-Net service."

Even if it was their third party vendor, that is still pretty scary that they can mess up this bad.

/r/iamverybadass

Alternately,

Parents Too Cheap and Lazy to Keep Subscription Updated to Protect Child

The problem is VW will get all the bad PR and Car-Net will not get blamed in any way as people will read the headline and be like oh fuck VW.

Why would you pay for GPS subscription on a vehicle when every phone does it for free?

Well fair enough really. VW engage the vendor not the customer. The customer doesn't care that VW doesn't supply the actual service and nor should they. It should be seamless and with effective oversight from VW regardless of how much of their provision they outsource.

Gotta wonder what was going through the VW rep's mind, because under most circumstances that's asinine.

Playing devil's advocate, maybe there something that tied the rep's hands beyond just corporate greed, like something law enforcement should've done when requesting for these things?

Regardless of the parents inaction I feel the community should always do everything they can to find a missing child. Even if it costs corporate $150.

• Pedophiles

Guess they should have used their phone.

Or, bear with me now, corporate entities shouldn't fuck people over for petty reasons when they have the ability to save an abducted child.

The number of people who didn't actually read the article and immediately fell for the click baity title is, sadly, not surprising...

>"Volkswagen has a procedure in place with a third-party provider for Car-Net Support Services involving emergency requests from law enforcement. They have executed this process successfully in previous incidents. Unfortunately, in this instance, there was a serious breach of the process. We are addressing the situation with the parties involved," the company said in a statement provided to Ars and other media outlets.

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As they should.

If you outsource your services you best make sure it's to a reliable service provider. Otherwise keep it in house. They probably just wanted to save a few bucks and there are often consequences to that.

Here's a thinking person, downvoted by reddit. That's a fair question to ask

Look at it this way: if you were a fugitive, you can trust them to not rat you out if you don't have the service.

This is how it works in my industry, if my manufacturer fails to deliver a product on time as far as my client is concerned thats my failure to complete the project, my suppliers are my problem.

"I wIlL sUe YoU iF yOu DoN't PrOvIdE tHe SeRvIcE i ReFuSe To PaY for"

Most likely there was a specific procedure, but the tech was never trained on it or the police didn't follow it, so they had to default to the standard one for a regular customer. Lots of call center techs literally don't have a choice in how to do their job, they have to follow the system because they cannot access information until they do.

You don't pay for the gps subscription. You pay for the car to transmit the gps data, since that takes data traffic and isn't free. Using a gps service, however, is free.

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"Wouldn't" is a word that does not belong in that headline

VW probably should've been off the list even before this.

https://www.nationalgeographic.com/animals/article/wildlife-watch-lab-monkey-testing-volkswagen-auto-industry

Edit: can't type

Verizon and California wildfires is a good read if you need to get more pissed off today.

Louis will prob have something to say about this in a video.

It was Glenn's fault. Damn-it Glenn!

"People we paid bottom dollar fucked up"... "Sorry"

2014 what the actual fuck

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VW can locate your car "on demand" ? ...

That’s another reason to buy American. German Companies are noting but heartless capitalists.

I have a sneaking suspicion that VW has some even more dubious history somewhere in the 1940s...

This was the unfortunate and inevitable result of a corporation outsourcing an important function to a 2nd corporation who then outsourced their call center to a 3rd who couldn't be arsed to train their agents.