The number of people defending chain stores is weird. Considering the number of times I've seen elderly people almost face plant in front of the Banana Republic outlet near me (and the fact that I have TRIED the polite route with these people only to be told, "Yeah, we were supposed to have someone come in but they didn't" with a shrug) and the fact that by the time 311 gets someone out there there's a fifty/fifty shot the ice has already melted, I honestly can't find it in my heart to bitch about disproportionate punishment or whatever ideological thing is getting people's jockeys ib a twist.