I’ve lived on the UES for 15 years and the time BQ(Before Q) and after are night and day. I went from a 45 mins or more commute to my midtown office to 25 mins. Not to mention all the connections I can now make. I love it. However as the article points out because urban residents are so starved for better public transportation infrastructure doesn’t mean there shouldn’t be criticisms of projects - especially 11 billion dollar ones that run 14 years over schedule. The article makes salient points and because the Q is an example of a good project doesn’t necessarily mean this one is.