I need help with false charges.

Submitted by cashdudex t3_z949pd in personalfinance

I tried to order food online from Tim Hortons a few days ago but when I tried to confirm the order it would keep saying transaction failed. I didn't think anything of it at the time but the other day when I checked my bank app I had 14 charges worth $243. My bank told me to contact Tim Hortons for a refund but Tim Hortons told me the charges to my debit card would be dropped at the next billing cycle. So will I get my money back at the next billing cycle?

UPDATE: All the charges were corrected and I got my money back, thanks to everyone who helped me!

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Comments

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nogain-allpain t1_iyew364 wrote

Yes, they will all reverse in time, after none of the charges clear.

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Andrew5329 t1_iyf3wfm wrote

Should work out in time, but this is an excellent example of why to use a credit rather than debit card for miscellaneous expenses.

Whether it's fraud or a billing error like this, it's less disruptive to have a hold against a credit limit than cash absent from your primary checking.

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