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Werewolfdad t1_iye0r7d wrote

Reply to comment by Suspicious_Candy9056 in Chase denied my dispute on the "product not shipped" transaction. Now what? by Suspicious_Candy9056

Eh, $23 would be petty. $2300 is a big chunk of change.

https://consumer.ftc.gov/articles/using-credit-cards-disputing-charges#exercise

I'd be filing an FCBA complaint with the FTC and CFPB.

>If you disagree with the results of the investigation

>Appeal the decision within the time period the issuer gives you for payment or 10 days of getting the explanation, whichever is later. If you want to appeal, write to the issuer and tell them that you refuse to pay because you still dispute the billing error. But know that, at this point, the issuer can begin collection procedures.

>FIle a complaint with the Consumer Financial Protection Bureau.

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