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Randoml9789 OP t1_j6o0i5n wrote

Reply to comment by Liquidretro in good ways to monitor credit? by Randoml9789

I put in my information and I get error messages.

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Liquidretro t1_j6o2xgm wrote

That's not very specific. What the error says is going to be important to resolving the error. It's common with anything regarding credit to have to verify yourself usually with some questions about your history. Some of these can be false like it saying you took out a loan when you didn't or very old info. I was just helping a parent with one of these to verify their ID and it asked about a loan 35 years ago.

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Randoml9789 OP t1_j6o6h45 wrote

Gotcha, sorry! Your question didn't indicate you knew the issue was that I didn't have access.

It's been different on different occasions. Today it was "you've been locked out for security reasons". All it asked for was name address and ssn (so nothing that could be incorrect as I haven't moved) and this is the first time I've tried in months so it's not like I should have been kicked out... it asked more questions the first time (when I didn't have credit yet) but hasn't asked them since

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Liquidretro t1_j6o88rv wrote

I would try contacting support of you want access. Have you ever pulled a free credit report successfully?

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Randoml9789 OP t1_j6o98gz wrote

That is remarkably simple advice I should have thought of myself🤣 thank you

I have not. I only got my first credit card about a year ago

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Liquidretro t1_j6odh8h wrote

I would go pull your free credit report from the government site https://www.annualcreditreport.com/index.action and see if you can get that at all major companies. It won't give you your credit score but it should tell if you if the individual companies have your info correct so you know it's a Mint thing vs your credit file thing.

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