Because there’s a clear path to resolution—multiple even, because if they don’t want to sign into the app (reasonable) they can call or email—but they’re just impotently raging about it here.
If they want these scooters banned or enforced via legislation to avoid this scenario, all the power to them. Not one person has claimed this is anything less than a nuisance. But the reality is right now contacting the company is effective so refusing to do it on principle and complaining about their rights on Reddit is downvote-worthy
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