Submitted by jesscatt t3_zztrae in pittsburgh
Just moving to Pittsburgh and it’s my first time renting. I tried to get my own PWSA account set up, so I put in an online application. I don’t have an account number, but I called PWSA and the lady said I could use my landlord’s account number to pay the bill until my account is switched over (4-6 weeks). Does this sound right? Just making sure this is normal I guess. I checked the bill online already and it looks like there’s an outstanding bill due from the 22nd. And is it normally billed monthly, quarterly, etc? We’re moving in Jan. 1. Thanks for any help.
PlasticReaction421 t1_j2dzlhd wrote
That doesn't sound right at all. For one, I never rented anywhere in Pittsburgh where the tenant was responsible for paying water and sewer. And two, when I bought my house, it absolutely did not take 4-6 weeks to put the bill in my name. It takes like, a day, unless something has drastically changed. Rental utilities are specifically set up so they're easy to switch back and forth between tenants and landlords and back to new tenants, it shouldn't be complicated at all. And I don't think you should ever be using your landlord's account number directly.