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gracetw22 t1_iu8opur wrote

Is that from when they first call or when they get to you? I have heard most people have 30 days from initial request to when they can get to someone to take the application.

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Laura37733 t1_iu8stog wrote

Good point - and I know my bank is lacking in that side of things and a lot of the customer service side doesn't seem to know assumptions exist or how to get to one of the LOs who work them. And of course, the buyer has to work with the current servicer so that could be a delay. The closed assumption deals I've worked, for the most part, the seller reaches out to the bank as they are listing and I give them my direct info for a buyer to reach me so they don't run into trouble. I have no idea how many potentially assumable loans wound up just being a normal purchase because no one could find my team.

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gracetw22 t1_iu8uwms wrote

Yes I forget which bank it was but someone said it took a month of calling customer service to get even transferred to someone who knew what they were talking about and then that person said the first application appointment would be in 35 days, and 60 day processing time. Yikes. I do think they’re a great option for transactions between family members, divorce, things like that where there isn’t quite as much of a timeline. There’s just a ton of agents out there talking about “mortgage lenders don’t want you to know this ONE TRICK” on Facebook and it’s not quite so simple all the time. Good info that some servicers aren’t as much of a mess though. I helped a client with one back in the day where he needed a co signer and then assumed the loan to get his dad off and I am 100% sure the delays with his servicer were on his end with turning in documents lol

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