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JeffRVA OP t1_j65qjxv wrote

"DPU encourages any customer with concerns about their bill to contact us at 804-646-4646"

Good luck with that.

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bkemp1984Part2 t1_j66m4ha wrote

Purposefully confusing number so you give up

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FalloutRip t1_j66pbke wrote

Oh you know the jingle: 0118-999-881.......

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Disastrous-Storm-486 t1_j69291k wrote

Can we send a formal email?

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nitsual912 t1_j6960aw wrote

Have also sent emails. Same lack of response as waiting on hold for 20-30 minutes and no one ever answering. It’s ridiculous.

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