Viewing a single comment thread. View all comments

TripawdCorgi t1_j4wzopz wrote

I just got a PCP appt with Primary Health Group at Retreat as a new patient, I was able to get in within 3 weeks. I've heard good things about the doctor I'm seeing but I've also have heard the front desk staff is a bit grumpy. I haven't been yet so I can't report any personal experience yet. Their website appt maker didn't work for me so I called. I've also heard amazing things about 7 Hills but they're direct care and right now I would prefer going through my insurance.

6

SwanOverSunshine t1_j4yzh76 wrote

Yep! Doc is fantastic, office staff and procedures are awful. For about six months, their after hours number didn’t work (!!!). Kept telling them about it, gave me attitude. They leave early too. I had a prescription issue one Friday afternoon (the visit was that morning) and called a half hour before closing - crickets. No way to leave a message, no after hours nurse, etc. Ended up going to patient first that night, and turns out they misdiagnosed me. This all could have been figured out if they hadn’t left early and had a functioning after hours procedure. I did decide to switch docs, and found one. I’m in month 4 of my 7 month wait for my first appt 😂

5

TripawdCorgi t1_j4ztvyk wrote

Oh wow. I'm switching from a doc and office I didn't like so this isn't comforting lol.

1