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m_nels t1_j8n4rxr wrote

Work in the heavy equipment industry. Don’t know how hard and expensive JD’s software is to get for the end-user but we have multiple companies that have our software for their field-techs.

I’d assume most large operations have shops that have JD’s software. Having said that, yeah it’s total horseshit their software is proprietary. Especially for small operations. Tier IV has made it hard enough to work on your own equipment let alone not being able to access the data from the ECM.

Edit: Typo

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Ranew OP t1_j8n65gb wrote

Can think of at least one third-party software option that claims dealer level interface. Tier IV is the cause of a lot of the problems, DEF is one of my least favorite liquids when it's -20 out.

JD service advisor is like $1500 for the cable then $250/mo or something on the software. Makes a guy wish he'd paid when it was a one time.

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m_nels t1_j8nastm wrote

Yeah I can’t remember how much our software is but it’s a 1-time fee. Tier IV killed the diesel engine.

Fortunately, the OEM I work for has probably the best telematics system I’ve ever seen. Can view GPS, stats, current & stored codes etc. Can also view parts diagrams & download service manuals.

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Stampede_the_Hippos t1_j8pki4l wrote

Having proprietary software seems fine to me. It's the fact that you can't do whatever you want to the hardware, that's the problem.

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m_nels t1_j8pmcac wrote

Gets real tricky with Tier IV emissions controls. If a customer was to delete their machine we cannot perform warranty work, deleting a machine can also get you fined by the EPA.

It’s proprietary, protected and expensive. I don’t know what the ultimate solution is going to be. There are so many sensors and electronic controls on machines nowadays that are all tied back to the ECU so it’s not as easy as reflashing the software.

Edit: Thought more about a solution. Guess OEMs would have to provide end users with the program that could be downloaded to a laptop.

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