Yeah, it's 100% dependent on the company. Some are great at it, others suck. The only real difference is that it is a lot easier for a company to suck at it in remote work, because you're sort of on an island and need people to opt-in to helping you out. In an office, you can go pound on someone's door if it really comes down to it. Seems like it's easier and makes everyone happier if a company just tries to not suck at it.