Pretend_Selection334

Pretend_Selection334 OP t1_j2etfnv wrote

It has collapsed? LOL 😂 geez!!! And then you claim I’m missing the point and I haven’t realized things. Thanks for the laugh.

I’m still wondering why I can go so many businesses and government agencies and I don’t see the attitude I see at DMV. But you’re just going to say it is only me because I’m the only one that doesn’t get it and sees it that way because I’m blind. 😂😂

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Pretend_Selection334 OP t1_j2esdw3 wrote

So why doesn’t it collapse at places where they treat people with courtesy? Most places I go, whether government agencies or private businesses, I get treated with respect and it seems it is only at the DMV where I observe this is rampant. So again, why doesn’t it collapse elsewhere?

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Pretend_Selection334 OP t1_j2ere4y wrote

At the end of the day, I blame the agency rather than the individual staff for such atrocious behavior. When you’re dealing with human beings you have to expect that mistakes will happen and it’s part of the job. So we can’t pretend that just because you’re sitting behind a counter you’re superior than your patrons. Such behavior would never be tolerated at my job and I would be out of a job if I behaved with such lack of empathy. People skills are essential to good customer service and it seems that the DMV could care less about that.

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Pretend_Selection334 OP t1_j2eqcn3 wrote

You’re taking this personal when it isn’t. It is not an expectation of me. It’s a reasonable human expectation. Happens to you and to everyone else. At some point in your life, despite your best efforts you’re still not perfect and if we as empathetic humans can’t tolerate that then that’s why we have angry, intolerant, with lack of people skills staff at DMV.

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Pretend_Selection334 OP t1_j2bps8p wrote

I have to disagree. I’m always respectful, follow the rules, have my papers as requested, but I always feel intimidated by their condescending attitude. By the way, not having your papers in order is no justification for them being complete jerks. This morning I was missing a document which was in my friend’s car who was waiting at the parking lot so when they asked for the paper I told them I will go get it, so I reached for my phone and texted my friend to bring the document to the door. The clerk responded unprovoked “put the phone down and listen to me! you need to show me so and so document”. I felt very disrespected.

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