Zealousideal_Fox_283 t1_jdqsc19 wrote on March 26, 2023 at 1:41 PM Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark You'll get a salesperson who will then transfer you to someone else. If it's a real shit company, they'll transfer you back to the IVR, and you'll have to do it all over again. In most cases, saying agent on an automated line or pressing 0 works. Permalink 1
Zealousideal_Fox_283 t1_jdqsc19 wrote
Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
You'll get a salesperson who will then transfer you to someone else. If it's a real shit company, they'll transfer you back to the IVR, and you'll have to do it all over again. In most cases, saying agent on an automated line or pressing 0 works.