I did this with the landlord of my apartment complex. Every time I pressed “4” for the option of “I am a resident with a question” I got voicemail that was never returned. When I pressed “1” for “I would like more information about leasing an apartment” I got someone before the second ring.
beetjuice98 t1_jdtefj8 wrote
Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
I did this with the landlord of my apartment complex. Every time I pressed “4” for the option of “I am a resident with a question” I got voicemail that was never returned. When I pressed “1” for “I would like more information about leasing an apartment” I got someone before the second ring.