I paid off my college loans and never received a Paid in Full letter. I did take a screen shot of the account showing a zero balance. I had all Direct loans (government). When I graduated in 2006, we weren’t able to receive a diploma without having a zero balance with the University Registrar. That is crazy that it was going to cost you extra for a diploma! To me that’s a package deal with a college degree.

My thought is that they would have not let you graduate if you owed the university money. Did you receive a Diploma? Have you run your credit report on a regular basis? As long as you have your degree, this debt (if legit) is way too old to even worry about. Also, they are required to give you a statement of what you actually owe so something shady is going on.