dergrioenhousen t1_jdsc3c0 wrote on March 26, 2023 at 8:25 PM Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark Another pro tip: swear at the automated system. Well-designed call trees will skip everything possible and just try to find a human who can help. Now, swearing at the human may lead to a disconnect, so… Permalink 2
dergrioenhousen t1_jdsc3c0 wrote
Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Another pro tip: swear at the automated system. Well-designed call trees will skip everything possible and just try to find a human who can help.
Now, swearing at the human may lead to a disconnect, so…