tom1981BEL t1_jdul0gt wrote on March 27, 2023 at 9:09 AM Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark Then they say we can't transfer it's a different department. Had that happen to me. Infuriating! Permalink 1
tom1981BEL t1_jdul0gt wrote
Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Then they say we can't transfer it's a different department.
Had that happen to me.
Infuriating!